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Rug Care

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100% New Zealand Wool carpets are naturally resistant to soil and stains, due to the inherent properties of this material.

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It is normal for new rugs to shed unnecessary loose fibers and, depending upon the usage, can last for the first few months.

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Vacuum once per week and more frequently in high-traffic areas.

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Be sure to use a gentle vacuum setting for more delicate materials like silk.

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Treat stains immediately after a spill.

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Blot wet stains to soak excessive moisture.

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To remove stains, wipe gently with a clean, white cloth using lukewarm water or bleach-free cleaning solution (follow instructions on package and test a small, inconspicuous area first).

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Gently remove dry stains without liquid, if possible.

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Avoid using hot water, any chemicals or solvents.

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Professional care is recommended, especially for silk rugs, due to the delicate nature of the material.

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Seek professionals with the Rug Cleaning Technician (RCT) certification.

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Contact Lucy Tupu Studios for professional carpet-cleaner recommendations.

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