Rug Care

100% New Zealand Wool carpets are naturally resistant to soil and stains, due to the inherent properties of this material.

It is normal for new rugs to shed unnecessary loose fibers and, depending upon the usage, can last for the first few months.

Vacuum once per week and more frequently in high-traffic areas.

Be sure to use a gentle vacuum setting for more delicate materials like silk.

Treat stains immediately after a spill.

Blot wet stains to soak excessive moisture.

To remove stains, wipe gently with a clean, white cloth using lukewarm water or bleach-free cleaning solution (follow instructions on package and test a small, inconspicuous area first).

Gently remove dry stains without liquid, if possible.

Avoid using hot water, any chemicals or solvents.

Professional care is recommended, especially for silk rugs, due to the delicate nature of the material.

Seek professionals with the Rug Cleaning Technician (RCT) certification.

Contact Lucy Tupu Studios for professional carpet-cleaner recommendations.